Privacy Policy

The purpose of this website is to provide information about Bernardinos and our services and activities. This website is owned by Bernardino Caetano & Costa, Lda., located at Av Doutor Borges Da Gama S/N, 3505-438 Prime.

Google Analytics

The bernardinos.com website uses Google Analytics, a website analytics tool developed by Google, Inc. ("Google"). The data collected by cookies regarding the use of the website (traffic data, including your IP address) is only used for statistical purposes and in aggregate form. Google uses the collected data to evaluate the use of the bernardinos.com website and to prepare reports on its operation, also offering other services related to website usage. Google also allows the transfer of information to third parties if required by law, or if the third party processes the information on Google's behalf. If you wish to obtain more information about the data processing carried out by Google, see the Google Privacy Policy.

Cookies

Cookies are small data files that are transferred from bernardinos.com to your computer's hard drive. The cookies that are downloaded are safe, do not contain computer viruses and cannot be used to transmit or store personal information. Generally, cookies are classified as "session" or "persistent".
Session cookies: do not remain on your computer when you leave the site or close your browser. The information collected allows Bernardinos to analyze traffic patterns on the website. Over time, we can offer users a better experience on the site, continuously improving the content, making adjustments and facilitating its use.
Persistent cookies: remain on your computer when you leave the bernardinos.com website. Bernardinos uses this type of cookie to analyze whether users return to the site. This way we can know if the site is useful, interesting and valuable to the user.
It is possible to not accept cookies on your computer by selecting the corresponding setting in your browser. We should add that, if you do not accept cookies, you may not be able to use all the features of bernardinos.com.

Personal Data

At Bernardino Caetano & Costa, Lda., we are aware that the use of your personal data requires that it be processed consciously and based on a relationship of trust.
We respect your privacy and process your data in strict compliance with current legislation.
This page provides you with information about our policies regarding the collection, use and disclosure of Personal Information when you use our website.
The General Data Protection Regulation – Regulation 2016/679 of 27 April, considers personal data to be "information relating to an identified or identifiable natural person ('data subject'). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person".

Origin and type of personal data Collected

Personal Data means all information that can identify you as an individual, such as name, address, email, telephone number, tax identification number, or credit card details. This information may be collected through:

• Usage, views and technical data, including your device identifier or IP address, when you visit our website or open emails we send;
• Searches performed on our website;
• Completion of forms on our website;
• Newsletter subscription;
• Registration process on our website when creating your customer account;
• Transaction information at the time of a purchase through our website;
• Copies of records of communications and contacts exchanged between the user and the Bernardinos;

Purpose of Personal Data

The data collected on our website is intended for:

• Processing information requests from Customers;
• Market studies, evaluation of consumer profiles and preferences, for the purpose of:
  • Detecting possible market trends;
  • Creating personal suggestions;
  • Analyzing user behavior in order to improve the website experience;
  • Sending invitations to initiatives developed by Bernardinos;
  • Campaigns and events related to the company, its associates or partners;
  • Detecting, investigating and preventing activities that may be illegal or violate our policies;
  • Clarifying any doubts related to order processing and/or any eventual Complaints;
  • Providing information about products and services to our Customers;
  • Processing and delivering orders;
  • Sending information about promotions;
  • Sending information about the launch of new products;

 

How do we keep your personal data secure?

We are committed to ensuring the protection and security of the personal data provided to us, having approved and implemented rigorous technical and organizational measures in this regard. Compliance with these rules is an obligation for all those who access them. Restricted access to your personal data; Encrypted data transfer; Encrypted storage of personal data; Protection of information technology systems through firewalls; Permanent monitoring of access to information technology systems, preventing, detecting and preventing the misuse of your data. How long do we keep your personal data? When there is no legal obligation to retain personal data, your personal data will be kept for the time necessary for the purpose for which it was collected, after which it will be anonymized or destroyed. Within the scope of the purposes described in this Privacy Policy, your personal data will be kept for a maximum period of 12 months, counted from the last contact made.
Your data will not be used for purposes other than those for which you have given your consent.

Under what circumstances is data communicated to other entities (third parties and subcontractors)?

In the course of its activity, Bernardinos may use third parties to provide certain services.
Sometimes, the provision of these services implies access, by these entities, to the personal data of our Clients, with Bernardinos remaining responsible for the personal data it provides. When this happens, appropriate measures are taken to ensure that the entities that have access to the data are reputable and offer the highest guarantees at this level, which will be duly enshrined and safeguarded in a contract to be signed between the parties. Thus, any subcontracted entity will be obliged to adopt the necessary technical and organizational measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access and against any other form of unlawful processing. How can you access, change, correct your personal data or withdraw your consent? At Bernardinos, we guarantee the means that allow you, as the Data Subject, to access your personal data. If you wish to access your Personal Data, you may contact cliente@bernardinos.pt.
The Data Subject has the right to request, at any time, the rectification of their Personal Data from the data protection officer – cliente@bernardinos.pt.
The Data Subject has the right to withdraw, at any time, the consent given or request the deletion of their Personal Data, by requesting it from the data protection officer – cliente@bernardinos.pt.

Changes to this Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page.

Contacts

If you have any questions related to our privacy policy, please contact us through the following means:
Bernardino Caetano & Costa, Lda NIF 500044856 Email: cliente@bernardinos.pt.
Telephone: 232 424 626
Address: Av Doutor Borges Da Gama S/N, 3505-438 Prime
The continued use of our website, applications, services and resources offered after such communication will be considered as, and will be regarded as, your agreement to such changes.